These terms govern your use of the Elastbiz websites and cloud service provided by Elastcode Ltd, a company registered in Cyprus, of Paphos, Cyprus ("Elastcode", "we", "us"). If you install and run Elastbiz on your own server, the EULA and the Elastic License v2 govern that instead. By creating an account you accept these terms.
Elastbiz is a business platform whose products — among them Tables, Code, Mail, Files and Connect — share one database. We may add, change or retire individual features; where a change materially reduces what you paid for, we will tell you in advance.
AI build work is charged separately from subscriptions, from a prepaid balance. We quote the estimated cost before the work runs, we charge the actual cost of the work plus our stated margin, and we ask you before exceeding an estimate. Generated output is produced by an automated system: you are responsible for reviewing it before relying on it, and we give no warranty that generated code or business rules are fit for a particular purpose.
You may not use the service to:
We may suspend a workspace immediately where continued operation would harm other customers, our infrastructure or a third party, and we will tell you why.
You own the data you put into your workspace. We process it to operate the service, as described in the Privacy Policy, and for no other purpose. You may export your data at any time while the account is active. On termination we retain it for 30 days so you can recover it, then delete it.
We aim for continuous availability but do not offer a service level guarantee on free or self-hosted use. Planned maintenance is announced where it will be disruptive. Support is provided by email at the scope described for your plan.
You may close your account at any time. We may suspend or terminate for unpaid fees after notice, for breach of the acceptable use rules, or where required by law. Termination does not refund fees already paid for the current period unless the law requires it.
The service is provided as it is and as available. To the extent permitted by law we exclude implied warranties. We are not liable for indirect or consequential loss, lost profits, or lost data where you had the ability to export or self-host it. Our total liability in any twelve month period is limited to the fees you paid us in that period. Nothing here excludes liability that cannot lawfully be excluded.
We may change these terms; material changes are announced on this page and by email to account holders, and take effect for the next billing period. These terms are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have jurisdiction. Contact: hello@elastbiz.com.